Terms of service
OVERVIEW
Welcome to Refill Water Store! The terms “we”, “us” and “our” refer to Refill Water Store. Refill Water Store operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Refill Water Store is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
To use the Services, including browsing our store or purchasing products or services, you may be asked to provide certain information such as your email address, billing, payment, and delivery information. You represent that all information provided is accurate, current, and complete.
You are responsible for maintaining the security of your account and all activity under your account. Accounts may not be transferred or assigned to another party.
SECTION 2 – OUR PRODUCTS
We offer purified and alkaline water refills, water delivery services, accessories, and related products. Product descriptions and availability are subject to change without notice.
Product images and descriptions are for reference only and may vary slightly from actual products.
We reserve the right to limit quantities, refuse service, or discontinue products at any time.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Orders are not accepted until payment is processed and confirmed.
Once an order is accepted, cancellation requests may not be possible. If an order is changed or canceled, we will attempt to notify you using the contact information provided.
Returns and refunds are governed by our Refund Policy.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice. Prices shown at checkout are final at the time of purchase and do not include applicable taxes or delivery fees unless stated.
You agree to provide valid payment information and authorize charges incurred for your purchases and subscriptions.
SECTION 5 – DELIVERY
Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by weather, accessibility issues, or circumstances beyond our control.
Customers are responsible for ensuring a safe and accessible delivery location.
SECTION 6 – INTELLECTUAL PROPERTY
All content, branding, logos, text, graphics, and materials on this website are owned by Refill Water Store or its licensors and are protected by intellectual property laws.
You may not reproduce or distribute content without written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. Use of such tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or services linked through our site.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Refill Water Store is powered by Shopify. All transactions are between you and Refill Water Store. Shopify is not responsible for any sales or disputes.
SECTION 10 – PRIVACY POLICY
Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy.
SECTION 11 – FEEDBACK
Any feedback or reviews submitted may be used by Refill Water Store without compensation.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors or inaccuracies and cancel orders if necessary.
SECTION 13 – PROHIBITED USES
You agree not to misuse the Services, violate laws, or infringe upon rights of others.
SECTION 14 – TERMINATION
We may terminate access at our discretion. Obligations incurred prior to termination remain enforceable.
SECTION 15 – DISCLAIMER OF WARRANTIES
Services and products are provided “as is” and “as available” to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Refill Water Store shall not be liable for indirect or consequential damages.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Refill Water Store and its partners from claims arising from your use of the Services.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remainder shall remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Refill Water Store.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without consent. We may assign without restriction.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the Commonwealth of Massachusetts.
SECTION 22 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance.
SECTION 23 – CONTACT INFORMATION
Refill Water Store
📍 766B Memorial Drive, Chicopee, MA 01020
📞 413-331-0611
📧 orders@refillwaterstore.com