Start Water Delivery Today

Fresh reverse-osmosis purified and alkaline water delivered to homes and businesses across eligible areas of Western Massachusetts, Northern Connecticut, and beyond.

Choose your reusable bottle supply once. After your first delivery, leave your empty bottles out and receive freshly filled replacements on your scheduled delivery.

How Water Delivery Works

Getting started is simple. Purchase your reusable bottle supply once, then exchange your empty bottles for freshly filled bottles on future deliveries.

01

Check Your Delivery Area

Enter your ZIP code and complete address to verify delivery availability and estimate your delivery pricing.

02

Choose Your Starter Package

Select the number of reusable bottles you want to keep in rotation for future deliveries.

03

Receive Your First Delivery

Your first order includes your brand-new reusable bottles and your first purified or alkaline water fill.

04

Leave Out Your Empty Bottles

Before your next scheduled delivery, simply leave your empty bottles outside in the agreed delivery location.

05

Receive Freshly Filled Bottles

We exchange your empty bottles one-for-one with freshly filled bottles prepared by our local team.

One-Time Bottle Purchase

Your reusable bottles are only purchased with your first order. Future deliveries are simple bottle exchanges, which is why recurring deliveries cost less than your initial order.

Check Delivery Availability

Enter your address to see if delivery is available from our Chicopee location and what your estimated delivery charge will be.

Checking delivery availability...

Choose Your Starter Package

Your first order includes your brand-new reusable bottles and your first water fill. Future deliveries exchange your empty bottles one-for-one.

4-Bottle Water Bundle – Subscription Eligible

4-Bottle Water Bundle – Subscription Eligible

First Order: $54.00
Future Refills: $30.00
Water Type:

First order includes bottles. Future deliveries are bottle exchanges.

Select Package
6-Bottle Water Bundle – Subscription Eligible

6-Bottle Water Bundle – Subscription Eligible

First Order: $80.00
Future Refills: $45.00
Water Type:

First order includes bottles. Future deliveries are bottle exchanges.

Select Package
8-Bottle Water Bundle – Subscription Eligible

8-Bottle Water Bundle – Subscription Eligible

First Order: $105.00
Future Refills: $60.00
Water Type:

First order includes bottles. Future deliveries are bottle exchanges.

Select Package
10-Bottle Water Bundle – Subscription Eligible

10-Bottle Water Bundle – Subscription Eligible

First Order: $125.00
Future Refills: $75.00
Water Type:

First order includes bottles. Future deliveries are bottle exchanges.

Select Package

Choose Your Own Quantity

Need a different amount than one of our Starter Bundles? Choose exactly how many 5-gallon bottles work for your home or business.

3-Bottle Minimum for Delivery
Your First Delivery
Includes brand-new reusable bottles + first fill
$44.97
Future Deliveries
Refill/exchange pricing when returning empties
$22.50
SET UP MY DELIVERY

Already Purchased Your Bottles in Our Store?

If you already purchased your reusable 5-gallon bottles from Refill Water Store, you do not need to purchase them again. You can use your existing bottles to start your delivery service and begin at the regular refill/exchange price.

Select any option above to make proper selections

3-Bottle Minimum
Purified starting at $7.50
Alkaline starting at $9.50
How the bottle exchange works: Your bottles are a one-time purchase. After your first delivery, leave your empty bottles out and we'll exchange them one-for-one for freshly filled bottles. Customers who already purchased bottles from our store can use those bottles to begin delivery without purchasing another set.

What Your Delivery Price Includes

When you choose Refill Water Store, you're receiving much more than water. Your delivery includes professional water preparation, bottle handling, delivery service, and direct support from our local team.

Reverse Osmosis Filtration

Our water is produced using a multi-stage reverse osmosis system designed to reduce dissolved solids and impurities for consistently clean water.

Routine Maintenance

Our filtration equipment is routinely inspected, cleaned, serviced, and maintained to help ensure consistent water quality.

Bottle Preparation

Every reusable bottle is inspected, rinsed, filled, capped, and prepared before being loaded for delivery.

Scheduled Delivery

We prepare your order, plan delivery routes, transport the bottles, and exchange your empty bottles with freshly filled ones.

Bottle Exchange Program

Your first order purchases your reusable bottles. Future deliveries simply exchange your empty bottles one-for-one.

Local Customer Support

When you call us, you're speaking directly with our local team—not a national call center.

Self-service refill stations and vending machines may cost less because you provide the transportation, lifting, bottle handling, and refilling. Our delivery service is designed for customers who value convenience, consistency, and personal local service.

Frequently Asked Questions

Your first order includes brand-new reusable bottles and your first water fill. Future deliveries simply exchange your empty bottles for freshly filled bottles, so you don't purchase the bottles again.
Simply leave your empty bottles in your designated delivery location and we'll exchange them one-for-one with freshly filled bottles during your next scheduled delivery.
Yes. You can choose purified water or alkaline water when placing your order and update your preference if needed.
No. As long as your empty bottles are left in the agreed delivery location, we'll complete the exchange during your scheduled delivery.
If you previously purchased your bottles from us, you don't need another Starter Package. Simply use the "Already Purchased Your Bottles In-Store?" section to start delivery.
No problem. If you ever need additional reusable bottles, simply contact us by phone or text at (413) 331-0611 or use the live chat feature on our website. We'll be happy to help you add more bottles to your delivery service or answer any questions you may have.
Yes. Our minimum delivery quantity is three 5-gallon bottles.
Use the Delivery Availability Checker near the top of this page to verify service and estimate your delivery pricing.

Proudly Delivering Across Western Massachusetts, Northern Connecticut & Beyond

Based in Chicopee, Massachusetts, Refill Water Store proudly provides purified and alkaline 5-gallon water delivery to homes and businesses throughout Western Massachusetts, Northern Connecticut, and select surrounding areas. Our delivery network continues to expand, and many locations beyond our standard service area may still qualify for extended delivery.

Primary Delivery Area

We proudly provide scheduled water delivery throughout much of Western Massachusetts, including Chicopee, Springfield, Holyoke, West Springfield, Agawam, Longmeadow, East Longmeadow, South Hadley, Ludlow, Wilbraham, Belchertown, Easthampton, Northampton, Hadley, Granby, Southampton, Westfield and many surrounding communities.

Northern Connecticut

We also regularly deliver throughout Northern Connecticut, including Enfield, Suffield, Windsor Locks, East Windsor, Somers, Ellington, and many nearby communities.

Beyond Our Standard Delivery Area

Need delivery outside our normal service area? We also offer extended delivery to many additional towns throughout Massachusetts, Connecticut, and surrounding areas based on distance, scheduling, and delivery routes. Use the ZIP Code Checker above to verify availability and estimated delivery pricing, or contact us if you don't see your area.

Don't see your town listed?

Our delivery area is much larger than the communities listed above. Enter your ZIP code using the Delivery Availability Checker above to instantly see if delivery is available and view your estimated delivery fee based on your location.

If you're still unsure, give us a call or send us a text at
(413) 331-0611
we'll be happy to check your address for you.