Start Water Delivery Today
Fresh reverse-osmosis purified and alkaline water delivered to homes and businesses across eligible areas of Western Massachusetts, Northern Connecticut, and beyond.
Choose your reusable bottle supply once. After your first delivery, leave your empty bottles out and receive freshly filled replacements on your scheduled delivery.
How Water Delivery Works
Getting started is simple. Purchase your reusable bottle supply once, then exchange your empty bottles for freshly filled bottles on future deliveries.
01
Check Your Delivery Area
Enter your ZIP code and complete address to verify delivery availability and estimate your delivery pricing.
02
Choose Your Bottle Quantity
Select the number of reusable bottles you want to keep in rotation for future deliveries.
03
Receive Your First Delivery
Your first order includes your brand-new reusable bottles and your first purified or alkaline water fill.
04
Leave Out Your Empty Bottles
Before your next scheduled delivery, simply leave your empty bottles outside in the agreed delivery location.
05
Receive Freshly Filled Bottles
We exchange your empty bottles one-for-one with freshly filled bottles prepared by our local team.
One-Time Bottle Purchase
Your reusable bottles are only purchased with your first order. Future deliveries are simple bottle exchanges, which is why recurring deliveries cost less than your initial order.
Check Delivery Availability
Enter your address to see if delivery is available from our Chicopee location and what your estimated delivery charge will be.
Checking delivery availability...
Choose Your Own Quantity
Choose exactly how many 5-gallon bottles work for your home or business.
3-Bottle Minimum for Delivery
5-Gallon Water Jug
Choose your water
Your First Delivery
Includes brand-new reusable bottles + first fill
$44.97
Standard Starter Pricing
Future Deliveries$22.50Purified refill/exchange: $7.50 per bottle
Brio 130 Series Bottom Load Water Cooler$189.99
ALREADY PURCHASED YOUR BOTTLES IN OUR STORE?
If you already purchased your reusable 5-gallon bottles from Refill Water Store, you do not need to purchase them again. You can use your existing bottles to begin home delivery at the normal refill/exchange price.
3-Bottle Minimum
Purified: Starting at $22.50 per delivery
Alkaline: Starting at $28.50 per delivery
SET UP DELIVERY WITH MY BOTTLESPurified: Starting at $22.50 per delivery
Alkaline: Starting at $28.50 per delivery
How the bottle exchange works: Your bottles are a one-time purchase. After your first delivery, leave your empty bottles out and we’ll exchange them one-for-one for freshly filled bottles. Customers who already purchased bottles from our store can use those bottles to begin delivery without purchasing another set.
What Your Delivery Price Includes
When you choose Refill Water Store, you're receiving much more than water. Your delivery includes professional water preparation, bottle handling, delivery service, and direct support from our local team.
Reverse Osmosis Filtration
Our water is produced using a multi-stage reverse osmosis system designed to reduce dissolved solids and impurities for consistently clean water.
Routine Maintenance
Our filtration equipment is routinely inspected, cleaned, serviced, and maintained to help ensure consistent water quality.
Bottle Preparation
Every reusable bottle is inspected, rinsed, filled, capped, and prepared before being loaded for delivery.
Scheduled Delivery
We prepare your order, plan delivery routes, transport the bottles, and exchange your empty bottles with freshly filled ones.
Bottle Exchange Program
Your first order purchases your reusable bottles. Future deliveries simply exchange your empty bottles one-for-one.
Local Customer Support
When you call us, you're speaking directly with our local team—not a national call center.
Self-service refill stations and vending machines may cost less because you provide the transportation, lifting, bottle handling, and refilling. Our delivery service is designed for customers who value convenience, consistency, and personal local service.
Frequently Asked Questions
Your first order includes brand-new reusable bottles and your first water fill. Future deliveries simply exchange your empty bottles for freshly filled bottles, so you don't purchase the bottles again.
Simply leave your empty bottles in your designated delivery location and we'll exchange them one-for-one with freshly filled bottles during your next scheduled delivery.
Yes. You can choose purified water or alkaline water when placing your order and update your preference if needed.
No. As long as your empty bottles are left in the agreed delivery location, we'll complete the exchange during your scheduled delivery.
If you previously purchased your bottles from us, you don't need another Starter Package. Simply use the "Already Purchased Your Bottles In-Store?" section to start delivery.
No problem. If you ever need additional reusable bottles, simply contact us by phone or text at (413) 331-0611 or use the live chat feature on our website. We'll be happy to help you add more bottles to your delivery service or answer any questions you may have.
Yes. Our minimum delivery quantity is three 5-gallon bottles.
Use the Delivery Availability Checker near the top of this page to verify service and estimate your delivery pricing.
Proudly Delivering Across Western Massachusetts, Northern Connecticut & Beyond
Primary Delivery Area
Northern Connecticut
Beyond Our Standard Delivery Area
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